1.   Types Of Personal Data

"Personal Data" refers to information that can directly or indirectly identify you, such as your name, address, email, phone number, and other details related to you or relevant third parties. We process this data for the purposes outlined in Section 3, including identity, contact, employment, financial, insurance, membership, photos, voice recordings, fingerprints, date of birth, educational background, health, as well as preferences for products and services you are interested in, along with other information you provide through various channels.

a.The official Metland Group website and affiliated third-party websites;

b.Metland Group mobile applications;

c.Electronic or non-electronic forms from Metland Group;
d.Physical documents from the Metland Group;
e.Emails; and/or

f.Social media and other official communication platforms of Metland Group.

2.   Source Of Personal Data

The following are the sources of our Personal Data:

a.Customers or Prospective Customers: We collect your personal data both directly and indirectly, whether online or offline, in public spaces or at our marketing locations. Your personal data may also be collected through cookies when you use our official website.
b.Vendors, Suppliers, Tenants, or Service Providers: We collect your personal data directly or indirectly from companies or reference agents when you participate in a tender or submit a completed vendor master data form, either online or in physical form. Your personal data may also be collected through cookies when using our official website.
c.Visitors: We collect your personal data directly or indirectly when you visit our properties, as well as through our website, social media, and other online platforms;
d.Employees: We collect your personal data both directly and indirectly during the recruitment process and while you are under contract with our company.

3.   Mandatory Personal Data

All information requested in the forms we send to you is mandatory to complete, unless stated otherwise ("Mandatory Data"). If you do not provide the Mandatory Data, we will not be able to process your request and/or provide the services you require.

The Mandatory Data in this Privacy Notice includes all information that you need to provide to us in order for us to process your request and/or deliver the appropriate services, as well as any data required by applicable laws and regulations in Indonesia.

Some of our Business Units and features on our platform require Personal Data if you choose to use them, such as surveys, registrations, and content-sharing features. Metland Group will only collect this personal data if you voluntarily provide it. Please note that some features may not be available to you if you choose not to provide certain personal data. All personal data you provide will be used in accordance with this Privacy Notice.

1.    Customers or Prospective Customers:

We collect and process your Personal Data in accordance with the laws of Indonesia to carry out the commercial transactions you request, including but not limited to:

a.Processing the products or services you desire;
b.Facilitating your participation in official events;
c.Managing communications related to services or official events;
d.Storing and managing your personal data in Metland Group’s official applications;
e.Processing payments related to requested services;
f.Conducting marketing analysis and customer engagement patterns;
g.Creating personalized products and services to enhance customer experience;
h.Providing a smoother customer experience;
i.Supporting product research and innovation;
j.Conducting personal data analysis;
k.Improving products and services;
l.Processing loyalty points granted;
m.Collaborating with business partners on promotions;
n. Complying with Metland Group's legal obligations and regulations;
o.Contacting you about products, services, or events that may interest you;
p.Sending greeting cards or special communications;
q.Presenting website content effectively for you;
r. Managing internal records, events, customer relationship activities, and loyalty programs.

2.    Vendors, Suppliers, Tenants, or Service Providers:

We collect and process your personal data in accordance with the laws of Indonesia to carry out the transactions you request, including but not limited to:

a.Processing the services you need;

b.Managing commercial transactions (tenders, contracts, lease agreements);

c.Processing payments related to transactions;

d.For purposes related to work completion guarantees;

e.For internal audits and/or security;

f.Complying with legal obligations in Indonesia;

g.Contacting you regarding products, services, or events of interest;

h.Presenting website content effectively;

i.Managing internal records and vendor relationship activities.

3.    Visitors:

Your personal data is collected and processed in accordance with the laws of Indonesia to provide the requested services, including but not limited to:

a.Processing the requested services, including access to our properties;

b.For internal audits and/or security;

c.Security, including in emergencies;

d.Complying with applicable legal obligations;

e.Improving services for visitors to our project areas.

4.    Employees or Prospective Employees:

Your personal data is collected and processed in accordance with the laws of Indonesia for employment-related purposes, including but not limited to:

a.Processing the requested services;

b.Managing Employment Contracts;

c.Processing payments related to contracts;

d.For insurance and/or social health security purposes;

e.For internal audits and/or security;

f.Sending to third parties (agencies and/or government authorities);

g.Contacting you about products, services, or events of interest;

h.Presenting website content effectively;

i.Managing internal records, events, and reward programs.

We may collect personal data as follows:

1.    Contact Details:

Including your name, address, professional email address, phone number.

2.   Professional Information:

Including your biography (CV), membership in professional societies, affiliations/professions, job titles, qualifications or experience, education, and academic activities;

3.    Financial/Transaction Information:

Including bank account numbers, credit card details, customer account information, and order history.

4.    Financial Information:

Including the nature, value, and date of any financial/non-financial transfers made to you by Metland Group.

5.    Interaction Information:

Including professional interactions between Metland Group and you, records of your collaborations, registrations, and participation in Metland Group events or related activities.

6.    Profile Data:

Including information about your contacts and product preferences, language preferences, marketing preferences, qualifications or experience, collaborations, publications, posts, demographic data, feedback, and interests.

7.    Technical and Usage Data:

Including your online user ID, IP address, geographical information,    display data, and other information related to your use and interactions with our website, applications, emails, and advertisements.

1.    Business Units within Metland Group

The personal data you provide to us will be processed for the purposes outlined in Section 3 (Purposes of Collecting & Processing Personal Data, including Disclosure of Your Personal Data). We will ensure that access to your personal data is restricted only to staff and/or those who are contractually obligated to process the data in accordance with their duties within Metland Group. To avoid any misinterpretation, if a contract with an employee or staff member of Metland Group ends, access to all personal data stored and managed by Metland Group will be terminated from the date the contract ends.

2.    Third Parties

Your personal data may be disclosed to third parties as required by law in Indonesia, according to the relevant contract or business relationship, or for the purposes outlined in Section 3 (Purposes of Collecting & Processing Personal Data, including but not limited to the Disclosure of Your Personal Data). The third parties in question may include:

a.Professional advisors and corporate service providers, such as auditors, lawyers, company secretaries, and public consultants;

b.Advertising and marketing partners;

c.Payment processors;

d.Customer support and communication services;

e.Market research and surveys;

f.Social media platforms;

g.Analytics and tracking providers;

h.Other service providers and entities, including printing companies, event/training/conference organizers, travel agents, insurance companies, utility companies, contractors, suppliers, property management companies, or official credit institutions;

i.Law enforcement agencies in Indonesia, including but not limited to local police; and

j.Relevant government authorities with jurisdiction.

1.    Explicit Consent

Explicit and clear consent from you to process personal data for one or more specific purposes previously   outlined above. This consent must be given voluntarily and without coercion, allowing us, as the requester,   to use the data in accordance with the agreed-upon purpose.

2.    Fulfillment of Contractual Obligations

Fulfillment of Contractual Obligations refers to meeting the obligations under a contract when you are   involved in an agreement and/or to fulfill your request when entering into an Agreement.

3.   Compliance with Legal Obligations

Compliance with legal obligations that can serve as the basis for processing your personal data refers to our fulfillment of legal duties under the laws and regulations applicable in Indonesia.

4.   Vital Interests

Vital Interests refers to processing your personal data for the purpose of safeguarding your life or physical integrity.

5.   Legitimate Interests    

Legitimate Interests refers to processing your personal data for the fulfillment of other legitimate interests, considering the purpose, necessity, and balance of our interests 

The collection of your personal data, conducted with prior consent, grants us the right to transfer your data outside of Indonesia. We will take reasonable and appropriate measures to protect the transferred personal data, including encryption. Additionally, we will provide contractual protections for the transfer of personal data to Metland Group outside of Indonesia.

1.   Data Security

We highly value the confidentiality of your personal data and are committed to protecting it from unauthorized access or disclosure. However, since data transmission over the internet is not fully secure, we cannot fully guarantee that your personal data will not be intercepted, accessed, altered, or destroyed by unauthorized third parties, especially due to factors beyond our control. You are responsible for maintaining the confidentiality of your account, password, OTP, and the security of the devices you use.

In the event of a breach of personal data protection, we will provide written notification within a maximum of 3 x 24 (three times twenty-four) hours to:

a.The Data Subject; and

b.The Personal Data Protection Authority.

2.    Data Storage    

We will store your personal data for 5 years and/or for the period required or permitted by the applicable laws in Indonesia to fulfill the following purposes:

a.The purpose for which the data was collected,

b.Identified and ongoing business needs, including record-keeping,

c.Legal or regulatory requirements in Indonesia, and/or

d.Data storage needs related to ongoing investigations or legal proceedings.

We will cease storing personal data or remove its association with you as an individual by deleting, discarding, anonymizing, and/or, if permitted by applicable law in Indonesia, blocking personal data under our control when:

a.The personal data is no longer required for the purpose for which it was collected;

b.The retention period has expired;

c.The storage is no longer necessary for business purposes or legal compliance;

d.The purpose for collecting personal data has been fulfilled; and

e.At your request to delete your account.

Please note that some of your personal data may still be stored or controlled by other parties, including government agencies. If we share your personal data with government agencies or other entities designated by the relevant government authorities in Indonesia, you agree that the data storage policies of those agencies will apply.

As permitted by applicable law in Indonesia, you release us from any claims, lawsuits, demands, losses, liabilities, costs, damages, and expenses (including legal fees and compensation costs) arising directly or indirectly from any personal data processing activities we conduct.

We act as joint Personal Data Controllers for the processing activities described in this Privacy Notice & Policy. We collaborate to manage customer relationships across PT. Metropolitan Land, Tbk (Metland) Group.

We may collect personal data from individuals under the age of 18 and/or persons with disabilities. If you fall into these categories, please ensure that you obtain parental or guardian consent before providing data to Metland Group. If we detect personal data collection without valid consent, we will delete it.

If you wish to:

1.Obtain further information on how to restrict the processing of your data or withdraw consent for the processing of your personal data;

2.Request the restriction of your personal data or withdraw consent regarding its processing (please note that we may retain your personal data if there is a legal basis for doing so);

3.Inquire further; or

4. File a complaint related to your personal data,

You can contact us through:

PT. Metropolitan Land, Tbk.

MGold Tower Office Lt. 15,

Jl. Letkol M. Moeffreni Moe’min, Pekayon Jaya,

Bekasi Selatan, Bekasi,

Jawa Barat

Telp : +6221 2808 7777, Fax : +6221 2808 5555

This Privacy Policy may be modified and updated periodically without prior notice to you. We will publish a notice on our Platform if there are significant changes to the Privacy Policy and indicate when the last changes were made at the bottom of the notice.

We recommend that you review this Privacy Policy from time to time to be aware of any changes made to the Privacy Policy of our Platform. By continuing to access and use our Platform, Users are deemed to have accepted the changes made to this Privacy Policy.

Matters that are not sufficiently regulated in this Privacy & Policy will be further governed in a separate appendix and/or form an inseparable part of this notice.

The Privacy Policy was updated on December 24, 2024.